Shopping on mobiles is trending high – Malaysia has 140% mobile penetration and 42% used Smartphone for shopping E-commerce site should optimize their mobile site or/and APP – Malaysia lead the trend of 35% users who use Smartphone as the only mean for internet which is highest globally
Reviews of website and products matters a lot – 70% off customers search online prior to buying both online and offline Companies can tie up with travel partners to expand their business – More than 70% respondent consider travel is the most popular product purchased online E-commerce website should use social effectively to engage with customers – 62% of internet users access social media daily .