Managing logistics is the greatest challenge for any e-commerce company. With the advancements in e-commerce, even the logistics industry is witnessing innovation and implementing technological support to cater to such high demands.

As an ecommerce business owner, you’ll have to familiarize yourself with logistics. Back-end supply chain management is a critical component of any business today, but that’s especially the case in ecommerce.

To put it simply, e-commerce logistics is the collection of processes for acquiring, storing and shipping products or resources, and managing the costs and revenue associated with those processes. Logistics is what connects all the dots and allows all the elements of your business to work together as efficiently as possible.

The goal for any e-commerce business is to make logistics as fast, cost-effective and headache-free as possible.

To do that, there are five key questions you should be asking about your logistics processes, Let’s dive in.

1. Where are your products coming from?
2. How are you managing your inventory?
3. What is your process for fulfilling orders?
4. How long does shipping take and how much does it cost?
5. Do you have a system in place for processing returns?

There are no right or wrong answers to these questions. Let’s hear from the logistics expert what their thoughts are and take a look at the pros and cons carefully.

We bring you experts from the world of e-commerce to share with you helpful tips and knowledge that you can apply for your e-commerce business.

Agenda
Introduction to Sidec
Speaker 1 – Ivan Chin from GOLOG
Speaker 2 – Joshua Abdullah from Teleport by Airasia
Speaker 3 – Azhar Zein from Bungkusit